Return and exchange policy

Return Policy – ​​Al Owaid Honey Company
We ensure our customers' complete satisfaction.
1- Retrieval
• A return can be requested within 14 days of receiving the order
• The product must be in its original condition and unused
2- Recovery
• The product is inspected before approval for return
• The amount will be refunded using the same payment method
3- Non-returnable products
• Opened food products (unless defective)
• Products damaged as a result of misuse or storage.
4- Damaged or wrong orders
• If you receive a damaged or wrong product, please contact us within 48 hours